Payment information
As the employer, do I have to match the employee contribution?
No. An employer doesn’t have to match employee contributions. Currently, the minimum contribution is 8% of qualifying earnings, of which …
Can an employee reduce their pension contributions?
Pension savings can be a very effective way to save for the future. Your employee may not be aware of …
Can employees and/or employers pay more than the legal minimum contribution?
Both employers and employees can choose to contribute more than the legal minimum contributions. There is no minimum contribution level …
Can I transfer the credit on my account to my bank account?
Your account balance may be in credit – either due to a refund of contributions for employees that have opted …
Can you accept a one-off contribution for an employee once we’ve set up the scheme?
We do accept one-off pension contributions for an employee – you might see these called additional contributions. Additional contributions can …
Can you accept contributions net or gross?
When you set up your workplace pension with The People’s Pension, you can choose to deduct your employees’ contributions from …
Can you accept contributions net or gross?
When you set up your workplace pension with The People’s Pension, you can choose to deduct your employees’ contributions from …
How do I add or change my Direct Debit details?
To change your Direct Debit details, please download and complete a new Direct Debit mandate. One can be found in …
How do I cancel a direct payment?
You’re unable to cancel a direct payment via Online Services, but get in touch and we’d be happy to help. We …
How does salary sacrifice work for pension contributions?
Salary sacrifice for pension contributions is a way for an employee to give up some of their salary and have …