Employee communication

Does The People’s Pension send out the initial notice to employees?

No. This would be sent by the employer, but there are template letters available using our decision tree.

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Do you have an example of the notice employers must send to employees?

We’ve created a template notice of the information an employer needs to send to employees available using our decision tree. …

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When should I send out my employee notices?

The People’s Pension recommend this is to be sent out to your employees 6-8 weeks before your staging/duties start date. The …

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What’s the latest date I can send the initial notice letter to employees?

The initial notice must be sent no later than six weeks after the staging/duties start date.

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What’s joiner information?

All new members of The People’s Pension receive joiner information. This contains details of the rate of contributions that will be …

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Can we choose to send the joiner information by post or email?

Yes. During sign up there’s an option to select joiner information delivery to be either email or post. If an …

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How do employees get their joiner information?

The People’s Pension send out joiner information to employees by post or email, depending on the option chosen by an employer …

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Can you send me a copy of the information sent to the employees?

Here’s an example of the employee Joiner information.

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What if I don’t have an employee’s email address?

If an email address isn’t supplied for an employee during the first file upload, the joiner information will be sent …

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I’ve an employee being automatically enrolled who hasn’t received the joiner information yet?

Please allow a minimum of 7 days from the later of the file upload or enrolment date. If the joiner …

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