Joiner information

What’s joiner information?

All new members of The People’s Pension receive joiner information. This contains details of the rate of contributions that will be …

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Can we choose to send the joiner information by post or email?

Yes. During sign up there’s an option to select joiner information delivery to be either email or post. If an …

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How do employees get their joiner information?

The People’s Pension send out joiner information to employees by post or email, depending on the option chosen by an employer …

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Can you send me a copy of the information sent to the employees?

Here’s an example of the employee Joiner information.

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What if I don’t have an employee’s email address?

If an email address isn’t supplied for an employee during the first file upload, the joiner information will be sent …

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I’ve an employee being automatically enrolled who hasn’t received the joiner information yet?

Please allow a minimum of 7 days from the later of the file upload or enrolment date. If the joiner …

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How long does it take for the joiner information to be sent?

Joiner information selected for delivery by email will be sent within two working days of the file being uploaded or …

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Can joiner information be sent to the employer to be distributed?

No. Joiner information is sent by The People’s Pension direct to the employees either by post or email.

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I want my new joiner correspondence sent to my employees via email but I don’t have all of their email addresses, so would they all need to go via post?

No. If the email option was selected at account set up, employee joiner information will be sent via email providing …

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