Joiner information
What’s joiner information?
All new members of The People’s Pension receive joiner information. This contains details of the rate of contributions that will be …
What communications would a pension provider normally send?
Once your employees have joined, your pension provider will normally send all the new members’ joiner information with all the …
Can we choose to send the joiner information by post or email?
Yes. During sign up there’s an option to select joiner information delivery to be either email or post. If an …
How do employees get their joiner information?
The People’s Pension send out joiner information to employees by post or email, depending on the option chosen by an employer …
Can you send me a copy of the information sent to the employees?
Here’s an example of the employee Joiner information.
What if I don’t have an employee’s email address?
If an email address isn’t supplied for an employee during the first file upload, the joiner information will be sent …
I’ve an employee being auto-enrolled who hasn’t received the joiner information yet?
Please allow a minimum of seven days from the later of the file upload or enrolment date. If the joiner …
Can I have new joiner information re-sent?
Contact us via email at support@bandce.co.uk to request this.
Do employees get new joiner information?
Yes. All enrolled employees will receive joiner information after a file has been uploaded.
How long does it take for the joiner information to be sent?
Joiner information selected for delivery by email will be sent within two working days of the file being uploaded or …