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Administering an account with The People's Pension

I run my payroll in tax weeks. What happens at the end of the tax year?

If you run your payroll in tax weeks, and you pay your staff on 5 April (both 4 and 5 …

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How do I add my employees’ missing NI numbers?

To provide us with missing NI numbers for your employees you should follow the steps below: Log into your Online …

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Why do I have to include all my employees’ National Insurance (NI) numbers when submitting data?

When you’re submitting your data, you must include your employees’ NI numbers. If you don’t have an employee’s NI number …

View full answer >>

How do I upload a file?

Step-by-step instructions on how to upload a file in Employer Online Services can be found in our File upload guide.

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What’s a file?

A file contains employee data and contribution amounts and is used to send information to The People’s Pension. It needs …

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What’s a full file?

A full file contains both employee data and contribution amounts. This needs to be uploaded every pay period to comply …

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What’s a maintenance file?

A maintenance file contains only employee data. This needs to be uploaded every time employee data changes. It needs to …

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What’s a contribution file?

A contribution file contains contribution amounts and some limited employee data. This needs to be uploaded every pay period to …

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Do I need to upload both a full file and a contribution file?

  No, you don’t need to upload both. A full file will contain all the information we require such as …

View full answer >>

How do I get a file?

Many payroll providers can create a file suitable for uploading to Online Services. Please check with your own payroll provider …

View full answer >>
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Administering an account with The People's Pension

I run my payroll in tax weeks. What happens at the end of the tax year?

If you run your payroll in tax weeks, and you pay your staff on 5 April (both 4 and 5 …

View full answer >>

How do I add my employees’ missing NI numbers?

To provide us with missing NI numbers for your employees you should follow the steps below: Log into your Online …

View full answer >>

Why do I have to include all my employees’ National Insurance (NI) numbers when submitting data?

When you’re submitting your data, you must include your employees’ NI numbers. If you don’t have an employee’s NI number …

View full answer >>

How do I upload a file?

Step-by-step instructions on how to upload a file in Employer Online Services can be found in our File upload guide.

View full answer >>

What’s a file?

A file contains employee data and contribution amounts and is used to send information to The People’s Pension. It needs …

View full answer >>

What’s a full file?

A full file contains both employee data and contribution amounts. This needs to be uploaded every pay period to comply …

View full answer >>

What’s a maintenance file?

A maintenance file contains only employee data. This needs to be uploaded every time employee data changes. It needs to …

View full answer >>

What’s a contribution file?

A contribution file contains contribution amounts and some limited employee data. This needs to be uploaded every pay period to …

View full answer >>

Do I need to upload both a full file and a contribution file?

  No, you don’t need to upload both. A full file will contain all the information we require such as …

View full answer >>

How do I get a file?

Many payroll providers can create a file suitable for uploading to Online Services. Please check with your own payroll provider …

View full answer >>