Administering an account with The People's Pension

What happens when an Eligible employee reaches State Pension age?

Once an employee is auto-enrolled with an Eligible status, their auto-enrolment status doesn’t change, even if they reach State Pension age, or …

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What if I make a mistake with an employee’s details?

If any of the details are incorrect for an employee and you’ve not yet submitted these, you can go back …

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What is an auto-enrolment (AE) date, scheme join date and opt in date, and when should I include them in my data file?

Auto-enrolment (AE) dates: The AE date is the date the employee has been assessed and becomes eligible to join the …

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What’s my company registration number?

This will be the number which is issued to you after you’ve registered your company with the relevant company register. …

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What’s my National Insurance number (NINO)?

Your NINO is made up of letters and numbers and never changes. It was given to you by HM Revenue …

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What’s a company register?

A company register is a register of organisations operating in a particular jurisdiction (excluding sole traders, individuals, partnerships and unincorporated …

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What’s a partnership agreement?

This is a form that establishes the rights and responsibilities of each partner in a business partnership.

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What’s a UTR and where can I find this?

Your UTR is a 10-digit number. It was automatically sent to you by HM Revenue & Customs (HMRC) when your …

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What’s file upload and how does it work?

File upload is a way of sending us your employee data. A file contains employee data and contribution amounts and …

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When do I send you my employee data?

When you sign up, you’ll choose the date you want to start making contributions from (also called the pay period …

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