Signing up to The People's Pension

As an accountant, are we able to register even though we currently have no clients advising us of their intention to use The People’s Pension?

You can register for free with us as a third party/adviser through our Adviser Centre and receive a reduced charge code. …

View full answer >>

As an adviser I don’t have my reduced charge code. How do I get one?

You can sign up in the Adviser section of our website. You’ll need (1) your name (first and last – the …

View full answer >>

As an adviser, will I have to sign up my employer clients on your system myself?

No. As an adviser you just need to give your employer clients your reduced charge code so that they can …

View full answer >>

As an adviser/IFA can I set up more than one employer?

There’s no limit to the number of accounts you can set up as an adviser.

View full answer >>

Can I add a subsidiary or a payroll account to an existing employer using Employer Sign Up?

During sign up: Once the first payroll has been created the ‘add payroll’ option will appear at the bottom right …

View full answer >>

Can I amend our pay reference period (PRP) frequency?

Yes. Contact us at support@bandce.co.uk to request this.  

View full answer >>

Can I get a refund of my set-up charge?

If you change your mind after setting up an account you’ll have up to 14 days to receive a refund …

View full answer >>

Can the pay reference period (PRP) date be backdated?

Yes. If this is your first file upload the start date of the pay reference period can be in the …

View full answer >>

Can we set up different payrolls, e.g. weekly and monthly?

Yes. If the payrolls have different pay periods, e.g. one is a weekly payroll and another is monthly, then two …

View full answer >>

Can you amend the next expected pay reference period (PRP) date?

Yes. Contact us at support@bandce.co.uk to request this.

View full answer >>