Signing up to The People's Pension

I’m an adviser and can’t see one of the accounts I look after – what do I do?

To make sure you’re able to see an account you look after, you’ll need to be added as a user …

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What do I need to register for Online Services?

To register, we need your email address and basic contact details. We’ll then send you a confirmation email with the …

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What happens if I don’t submit the declaration of compliance?

If you don’t submit the declaration of compliance to The Pensions Regulator within 5 months of the 3rd anniversary of …

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What if I make a mistake signing up?

If you make a mistake with any of the details whilst signing up, please get in touch and we’d be …

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What’s a worker group?

A worker group is a way of grouping your employees with the same contribution level or contribution basis.  We then …

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What’s my business/company type?

During sign up, we ask for an employer’s business/company type. Your business might be one of the following: Private Limited …

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What’s the declaration of compliance?

The declaration of compliance is an online form that tells The Pensions Regulator what you’ve done to comply with your …

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What’s a reduced charge code and how do I get one?

A reduced charge code is a discount code for advisers to share with their clients. It’s available for financial adviser …

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What’s The People’s Pension’s pension scheme registry number (PSR)?

Our pension scheme registry number (PSR) is 12005993. You might also be asked for the PSR number when you set up …

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Why does the pay reference period (PRP) differ from the earnings period?

The pay period (PRP) is the time between regular wages or salary. The earnings period is the time that salary …

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