I’m an adviser and can’t see one of the accounts I look after – what do I do?

To make sure you’re able to see an account you look after, you’ll need to be added as a user with permitted access. The employer should be able to do this for you by following the quick steps in our Quick Guide to Online Services.

If you’re still having trouble seeing one of the accounts you’ve registered,  please get in touch and we’d be happy to help.

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 Employers 4 people found this helpful