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  • Home
  • About your pension
    • Workplace pensions
      • Auto-enrolment
      • New to employer pension duties?
      • Workplace pension contributions
      • Minimum contributions are going up
      • Your member information
      • Pension transfer
      • Pension tax
      • Salary sacrifice
      • New pension rules
      • Re-enrolment
      • Investments
    • Retirement planning
      • How you can take your pension money
      • When can you take your pension money
      • What happens to your pension savings when you die
      • Calculators
      • Compare your options at retirement
      • How to avoid pension scams
  • Who we are
    • About us
      • The People’s Pension Trustee
    • Why The People’s Pension?
      • Compare pension providers
  • Help and support
    • Supporting you
      • Knowledge base Q&A
      • Resource library – top resources
      • Jargon buster
      • Information in other languages
      • Guidance and advice for members
      • Calculators for members
      • How The People’s Pension works with payroll
      • Communications toolkit for employers
      • Podcasts for employers
      • Support for advisers
    • Get in touch
      • Contact us
  • Home
  • About your pension
    • Workplace pensions
      • Auto-enrolment
      • New to employer pension duties?
      • Workplace pension contributions
      • Minimum contributions are going up
      • Your member information
      • Pension transfer
      • Pension tax
      • Salary sacrifice
      • New pension rules
      • Re-enrolment
      • Investments
    • Retirement planning
      • How you can take your pension money
      • When can you take your pension money
      • What happens to your pension savings when you die
      • Calculators
      • Compare your options at retirement
      • How to avoid pension scams
  • Who we are
    • About us
      • The People’s Pension Trustee
    • Why The People’s Pension?
      • Compare pension providers
  • Help and support
    • Supporting you
      • Knowledge base Q&A
      • Resource library – top resources
      • Jargon buster
      • Information in other languages
      • Guidance and advice for members
      • Calculators for members
      • How The People’s Pension works with payroll
      • Communications toolkit for employers
      • Podcasts for employers
      • Support for advisers
    • Get in touch
      • Contact us

Help and support

Search our knowledge base for answers

Help and support » Knowledge Base

Categories

  • About automatic enrolment
    • What’s automatic enrolment?
    • Planning for automatic enrolment
    • Postponement
    • Who do I have to automatically enrol?
    • What do I have to do at my staging/duties start date?
    • Ongoing duties
  • About The People’s Pension
    • Product and scheme information
    • Costs and charges
    • Investments, investment profiles and self-select funds
    • EasyBuild transfer to The People’s Pension
    • General Data Protection Regulation (GDPR)
  • Signing up to The People’s Pension
    • Logging In
    • Registering
    • Completing your declaration of compliance
    • Pay reference periods
    • Worker groups
    • Payroll
    • Payroll providers
  • Administering an account with The People’s Pension
    • File information
    • File dates
    • Automatic enrolment statuses
    • Error messages – files
    • Errors/making amendments
    • Starters and leavers
    • Opting out
    • Opting in
    • Refunds
  • Employee communication
    • Initial notice
    • Joiner information
    • Ongoing communication
  • Payment information
    • Contributions
    • Direct Debits
    • Making a payment
  • Glossary
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The People’s Pension is a flexible and portable workplace pension, designed for people, not profit.

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Latest news

  • B&CE Charitable Trust announce Essex YouthBuild as winner of 2019 Mowlem award »
    21st May 2019
  • Childcare costs widening gender pensions gap warns The People’s Pension, as almost four in 10 women would choose to work more if childcare was cheaper »
    13th May 2019
  • The People’s Pension welcomes Government commitment to pension finder service but warns private sector dashboards must operate under legal duty to users »
    4th Apr 2019

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