General

What if I have any issues accessing my member rewards?

If you’re having issues redeeming your reward, you’ll need to contact the brand partner directly. You can do this through …

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How do I access my member rewards?

You can access your rewards through your online account. Simply log in to your online account and click on the …

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Why has my tax-free cash disappeared from my statement and why has my income projection changed from monthly to yearly?

Rules around pension projections are heavily regulated and all providers (like People’s Partnership) must follow these rules. In October 2023, …

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How were employers supported during the coronavirus pandemic?

Financial support during coronavirus The government implemented a number of schemes to support businesses. You can find out what these …

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What is a power of attorney and when should I make one?

A power of attorney is a legal document which allows someone you trust to make decisions for you or on …

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What types of pensions are there?

There are three basic types of pension: the State Pension, a defined benefit (DB) pension or a defined contribution (DC) …

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What’s an occupational pension?

Nowadays this is called a workplace pension – though sometimes also known as employer, company, works or work-based pensions. You …

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What type of pension scheme is The People’s Pension?

The People’s Pension is a defined contribution, workplace pension scheme that has master trust status.  A master trust is a …

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How much will I get when I retire?

It’s possible to get an estimate of how much you’ll get from a workplace pension. You may hear this referred …

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What’s the difference between guidance and advice?

Guidance – this type of service won’t recommend any products or tell you what to do with your money. It’ll only …

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