Opting out

How do I get my opt-out refund?

Am I entitled to a refund? If you’ve requested to opt out of your workplace pension scheme within 1 calendar …

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Can I get my money back (that I’ve paid in)?

After your one month opt-out period you won’t be able to access your funds until age 55 (57 from 2028) …

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How do I opt out?

To find out more — such as why you were enrolled into The People’s Pension and what to consider before …

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How can I find out what benefits I might lose if I opt out?

Your joiner information will detail the benefits that the scheme provides. If you haven’t received this, or can’t find it, …

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I want to opt out but I can’t find my customer number – where can I find this?

Your customer number is a 7 or 8-digit number. When your employer signed you up to The People’s Pension, we’d …

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What happens if I opt out after the one month opt-out period?

If the one month opt-out period has expired, we’re unable to refund your contributions. Your contributions will remain invested in …

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I’ve opted out but my employer is still making deductions from my wages, how do I stop this?

  If you’ve confirmed with The People’s Pension that you’ve opted out please contact your employer. Within 48 hours of …

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If I opt out does my employer have to make contributions on my behalf?

  No. Your employer doesn’t have to contribute if you opt out of the scheme.

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How long does opting out last for?

An opt-out from a pension scheme used for auto-enrolment normally lasts for 3 years. If you’ve opted out, ceased active …

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I’ve opted out, so why have I been re-enrolled?

The government has rules in place which means that after every 3 years your employer will need to re-enrol you …

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