Opting out
How do I get my opt-out refund?
Am I entitled to a refund? If you’ve requested to opt out of your workplace pension scheme within 1 calendar …
Can I get my money back (that I’ve paid in)?
After your one month opt-out period you won’t be able to access your funds until age 55 (57 from 2028) …
How do I opt out?
To find out more — such as why you were enrolled into The People’s Pension and what to consider before …
How can I find out what benefits I might lose if I opt out?
Your joiner information will detail the benefits that the scheme provides. If you haven’t received this, or can’t find it, …
I want to opt out but I can’t find my customer number – where can I find this?
Your customer number is a 7 or 8-digit number. When your employer signed you up to The People’s Pension, we’d …
What happens if I opt out after the one month opt-out period?
If the one month opt-out period has expired, we’re unable to refund your contributions. Your contributions will remain invested in …
I’ve opted out but my employer is still making deductions from my wages, how do I stop this?
If you’ve confirmed with The People’s Pension that you’ve opted out please contact your employer. Within 48 hours of …
If I opt out does my employer have to make contributions on my behalf?
No. Your employer doesn’t have to contribute if you opt out of the scheme.
How long does opting out last for?
An opt-out from a pension scheme used for auto-enrolment normally lasts for 3 years. If you’ve opted out, ceased active …
I’ve opted out, so why have I been re-enrolled?
The government has rules in place which means that after every 3 years your employer will need to re-enrol you …