How do I opt out?


You can do this online.

Go to ‘Manage your account’, select ‘opt out’ and follow the instructions.

You won’t need to set up your Online Account to do this. But you’ll need:

  • your customer number (you can find this on your joiner letter or email)
  • your date of birth
  • your National Insurance number.

Or, you can call our opt-out service on 0300 330 1280 – you’ll need your customer number and your date of birth.

Automatic enrolment regulations allow you the right to opt out of the scheme during the one month ’opt-out period’. The deadline will be stated in your joiner information.

If you opt out in this period you’ll receive a refund of your contributions from your employer. However, if you leave your employer during the opt-out period, you can’t opt out as you’re no longer a jobholder and so there is no right to opt out.   If this happens your pot remains with The People’s Pension, but you can decide to stop contributing.

Was this article helpful?

Please score it so we can improve and offer you more

 Members 231 people found this helpful