Your customer number is a 7 or 8-digit number.
When your employer signed you up to The People’s Pension, we’d have sent you joiner information with your customer number, either by post or by email. And any letters we’ve sent you since you joined will have your customer number on, too.
So, to find your customer number you could try to find a letter from us, or try searching your inbox or junk folder for any emails from:
If you can’t find any correspondence from us with your customer number on, you’ll need to contact us to ask us to send it to you again. You’ll need your National Insurance number so we can verify your identity – you’ll find this on your payslips.
Once you’ve found your customer number, you can either call our opt-out service on 0300 330 1280, or you can opt out online (you won’t need to set up your Online Account to do this).