Can my personal contributions be paid through more than one Direct Debit?
No, you can only have one Direct Debit mandate on your account with The People’s Pension.
If I increase my contributions does the employer have to match them?
No – as long as the employer is making the minimum contribution.
There doesn’t seem to be an option to increase my contributions online, how do I do this?
If you want to increase your pension contributions, please contact your employer directly first to see if they can …
If I set up a Direct Debit to increase my contributions, will my employer automatically match this contribution as well?
Your employer will not automatically match your increased contributions. Currently your employer has to contribute 2% of your qualifying earnings. …
Can I reduce my contributions?
You can pay in less provided that your employer puts in enough to meet the legal minimum. If they don’t …
Are there any restrictions on the number of changes to payments that I can make? For example, could I increase my payments for a period of time and then reduce them at a later date?
There are no restrictions on the number of changes. You can increase or decrease your contributions at any time.
I currently pay a set amount each month by Direct Debit. If I want to suspend this payment until further notice, what do I do?
If you wish to cancel your Direct Debit please call us on 0300 2000 555.
I’ve been automatically enrolled since my employer’s staging date. Can I now take a contribution holiday?
Yes, you can cease paying contributions to your scheme at any time. This means your employer is no longer obliged …
If I stop making contributions, what will happen?
If you stop making contributions, your employer may periodically enrol you back into a workplace pension. This is to …
If I’m going on long term sick, what will happen with my contributions? Will they continue and does my employer still have to pay?
Contributions can continue to be paid into your pension pot based on the pay you’re actually receiving. If your …