Mobile app
I’ve not set up my account, can I still use the app?
No, you’ll need to have set up your account first. But you can do this within the app or online.
Is my personal data protected in the app?
Yes, we take all reasonable steps to ensure your data is protected and processed in line with our privacy notice. …
Why can’t I see other products with People’s Partnership in the app?
In time we hope to be able to show you our full range of products in the app. For now, …
Why is the app offline during the night?
The People’s Pension is offline for a few hours in the middle of the night, every night. This is because …
Can I delete the app?
You can delete the app by following your phone’s process to do this. If you delete the app, this doesn’t …
I’m experiencing an issue with the app, what do I do?
If you’re experiencing problems with the app, you should try rebooting your phone, logging out and back into the app, …
What happens if I lose my phone?
Don’t worry, your account is still protected by our multi-factor authentication log-in process. No one except you can access your …
Can I manage my pension using your app?
Yes, you can use our app to: Check your pension pot value See how your pension is invested Keep your …
What is The People’s Pension app?
We’ve created our app so you can make the most of your pension wherever you are. It’s a way for …
Do I need an iPhone or android to use the app?
You can use either smartphone to use our app. When you’re ready, visit the app store on your phone to …