Administering an account with The People's Pension
When should an employee be assessed as Entitled or Non Eligible?
The auto-enrolment status of your employee is dependant on both their age and earnings when you assess them: When you …
Why do I have to include all my employees’ National Insurance (NI) numbers when submitting data?
When you’re submitting your data, you must include your employees’ NI numbers. When an employee gives you their NI number, …
Why does file upload say there’s a new starter when there isn’t?
When you submit your employee data, our system checks against what’s previously submitted and tries to identify new starters. If …
You require some more information because of anti-money laundering regulations – what do I do if I can’t find/don’t have this information?
Please get in touch by visiting our contact us page and submit a contact form.
You require some more information because of anti-money laundering regulations – what happens if I don’t fill it out?
You’re required under the schemes rules to provide any information the Trustee or the Founder of the scheme requires. If …
You require some more information because of anti-money laundering regulations – what if I don’t have a National Insurance number (NINO) or unique taxpayer reference (UTR)?
If you don’t have a NINO or UTR number, then we’d need your residential address. Where your residential address isn’t …
You require some more information because of anti-money laundering regulations – when do you need this by?
As an employer under The People’s Pension, you’ve agreed to supply the Trustee with the information it needs to meet …
You require some more information because of anti-money laundering regulations – who needs to fill it out and who does this information relate to?
You’ll need to ensure that you have appropriate authority from the employer to provide the information about the business or …
You require some more information because of anti-money laundering regulations – why do you need this now?
Under the UK Money Laundering Regulations, trustees of certain types of trust-based arrangements, including trust-based pension schemes, are required to …