To change your Direct Debit details, please download and complete a new Direct Debit mandate. One can be found in the ‘view documents’ section in Online Services.
This should be signed by an authorised person and emailed to firstname.lastname@example.org. Alternatively, you can post it to us at:
B&CE – The People’s Pension, Manor Royal, Crawley, RH10 9QP
To activate the bank details, we’ll also need matching evidence of the bank details through either a copy of:
- the company’s bank statement (dated within the last 3 months)
- a void cheque
- a pre-printed paying in slip.
The name of the Direct Debit mandate signatory is incorrect. Can this be changed?
Yes, send us a fresh Direct Debit with the correct signatory by following the previous steps.