What is the automated collection payment method?

Using this method we’ll automatically collect your pension contributions on or immediately after the date you’ve chosen. You can turn this off at any time by clicking ’deactivate’ beside automated collection on the payment screen. If you do turn it off, don’t forget you’ll need to make a payment every time you submit employee data.

In order to use this service, you’ll need to make sure you’ve got an active direct debit on your account.

Important to know

If you submit employee data within five days of your collection date, we won’t be able to collect this until the following month.

To ensure your contributions reach us by the 22nd of the month, you can only select an automatic collection date between 1st and 19th of the month.

If you’ve submitted a direct payment, but then also set up an automated collection, we’ll still take the direct payment on the date you’ve selected. The remaining account balance will be cleared on your automated collection date. For example if your account balance is £350 and you’ve asked us to take £250 on the 11th using direct payment. Only the remaining balance of £100 will be automatically collected on the date you’ve selected (even if this is before the 11th).

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