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I can’t pay for contributions, what happens now?

By law, when you take contributions from your employees’ wages, you must pay these to your pension provider by the …

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I’ve sent back my Direct Debit mandate, when do you take the first payment?

Your Direct Debit will be active after 12 working days. If there’s a payment outstanding, we’ll take it then. If …

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If an employee doesn’t wish to contribute to this pension, does the employer still have to contribute?

Where an employee is auto-enrolled but the employee doesn’t want to contribute, the employee can opt out of the scheme. …

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If we’re making an employee redundant do we have to take pension contributions from their redundancy pay?

The tax-free redundancy payment (up to £30,000), ie the lump sum the employee is getting for being made redundant, isn’t …

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My employee receives both a basic salary and a discretionary bonus. Is the basic salary used when calculating both employer and employee contributions. Would contributions be based on the bonus?

This depends on the definition of pensionable salary you’re using to calculate the contributions, and whether this includes bonuses. However, …

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My employees are struggling to pay their pension contributions and we’re looking to temporarily cut costs as a company. Can we and my employees stop paying pension contributions for a set period?

Currently, The Pensions Regulator (TPR) has informed us that employers must continue to meet their auto-enrolment duties. Under current scheme …

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We pay more than the statutory minimum contributions, can we reduce this?

If you use a defined contribution (DC) pension scheme and your employer contribution under your scheme is more than the …

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What are pensionable earnings?

The earnings used to calculate a member’s pension contributions are known as their ‘pensionable earnings’. They may include: basic salary …

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What are qualifying earnings?

These are the earnings your pension contributions are usually based on if you contribute to a pension scheme. They include …

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What are the minimum contribution levels when pensionable or total earnings basis is used?

When an employer has decided to use their own definition of pensionable pay (also known as self-certification), there are different minimum contribution …

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