Opting out
How do I get my opt-out refund?
Am I entitled to a refund? If you’ve requested to opt out of your workplace pension scheme within 1 calendar …
How can I find out what benefits I might lose if I opt out?
Your joiner information will detail the benefits that the scheme provides. If you haven’t received this, or can’t find it, …
How do I opt out?
To find out more — such as why you were enrolled into The People’s Pension and what to consider before …
I want to opt out but I can’t find my customer number – where can I find this?
Your customer number is a 7 or 8-digit number. When your employer signed you up to The People’s Pension, we’d …
What happens if I opt out after the one month opt-out period?
If the one month opt-out period has expired, we’re unable to refund your contributions. Your contributions will remain invested in …
How long does opting out last for?
An opt-out from a pension scheme used for auto-enrolment normally lasts for 3 years. If you’ve opted out, ceased active …
I’ve opted out, so why have I been re-enrolled?
The government has rules in place which means that after every 3 years your employer will need to re-enrol you …
I don’t want to save into a pension at the moment but might change my mind in the future. What should I do?
If you don’t want to stay enrolled in a pension scheme, you can opt out. If you opt out of …
How can I opt back in?
Your employer is required to automatically enrol you into the scheme, normally every 3 years, provided you’re an eligible jobholder. You …
Can I re-join my workplace pension scheme?
Yes, you can ask your employer to let you re-join your workplace pension scheme at any time. However, if you want …