0300 2000 555
Monday to Friday 8.30am-5.30pm
Saturday 9am-1pm (closed Sundays and Bank Holidays)
Please check our online help and support before getting in touch. We’re currently only able to answer queries that have limited online guidance, because of the measures we’ve had to take due to the Coronavirus outbreak. And you may, temporarily, experience longer than usual wait times.
Struggling to hear or speak on the phone? You can still call us – BT’s Relay UK service can help.