At the moment, we can only answer some queries

We’re currently only able to respond to queries that have limited online guidance, because of the measures we’ve had to take due to the coronavirus outbreak. And you may, temporarily, experience longer than usual wait times. Please check our online help and support before getting in touch.

How do I opt out of my pension?

After you’ve been enrolled in The People’s Pension you can leave at any time if you want to. It’s important to think about this carefully and for most people, their workplace pension is worth having.

Log in or set up your Online Account

It’s quick and easy to set up, and you only need to do this once. View your pension statement, update your personal details and more.

End of year tax questions

With the 5 April end of tax year approaching, we answer our members’ most frequently asked questions about pension tax.

Call us

0300 2000 555

Monday to Friday 8.30am-5.30pm
Saturday 9am-1pm (closed Sundays and Bank Holidays)

Please check our online help and support before getting in touch. We’re currently only able to answer queries that have limited online guidance, because of the measures we’ve had to take due to the Coronavirus outbreak. And you may, temporarily, experience longer than usual wait times.

Struggling to hear or speak on the phone? You can still call us – BT’s Relay UK service can help.

Write to us

The People’s Pension
Manor Royal
Crawley
RH10 9QP