Our aim is to provide a website that is accessible to the widest possible audience, regardless of disability, capability or technology. We work hard to ensure our web content remains accessible and user friendly for all.

Alternative document formats

We can produce the documents on our website in an alternative format on request – in Braille, large print or on audiotape.

Call us on 0300 2000 555.

Interested in other languages?

English is not everyone’s first language. So we’ve translated some of our key information for members of The People’s Pension into a number of languages:

Information in other languages »

We hope to offer more languages in the future. In the meantime, we’re working hard to find a high quality translation solution that:

  • ensures accuracy
  • maintains our commitment to clear communications.

Bear with us while we find the right thing.

General structure

This site uses semantic structure to define content. Tables are only used for tabular data, not presentation. Headings use heading tags which JAWS users may use shortcuts such as ALT+ INSERT+ 2 to find the next level 2 heading.

Acronyms and abbreviations have been explained.


Text throughout this website can be enlarged or reduced to suit your preference.

For example:

Internet Explorer users – select View > Text Size > your preferred size.
Firefox users – select View > Text Size > Increase or Decrease.
Safari users – select View > Make Text Bigger or Make Text Smaller.

Style sheets

This site uses cascading style sheets for presentation. If your browser or internet device does not support style sheets, the use of semantic mark-up ensures that the content of each page is still readable and clearly structured.

You may also use your own styles to view this site, for example:

Internet Explorer – select Tools > Internet Options… > Accessibility….
Firefox users – select Tools > Options… > Content > Fonts & Colours.
Our print style sheet ensures all meaningful content will print clearly from each page and functional controls, such as menus have been removed.

Browser compatibility

We are updating our security protocols. To find out more, take a look at our security updates »

The site is currently compatible with the latest version of:

  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Apple Safari
  • Google Chrome.

The site has been built using progressive enhancement, so content should be available to all browsers. However, you may experience issues with older versions of these browsers or other web browsers.

For more advice on your browser’s accessibility settings, please see the browser vendor’s help and support pages.

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