Privacy

This privacy notice explains how we use any personal information we collect about you when you use this website. By using our website you are agreeing to the collection and use of your personal data as set out below.

What information we collect and how

You can access our website pages and browse them without having to supply any personal data. We only collect personal data that is volunteered when you complete any of the enquiry or online application forms and when you use your online account or contact us by email.

The information that we collect via this website may include:

1. Your IP address (this is your computer’s individual identification number for internet connection) that is automatically logged by our web server. This is only used for administrative purposes.

2. Any personal details that you type in and submit such as your name, address, email address, date of birth, National Insurance number and other information.

3. Data that allows us to remember you and how you use this website. This saves you from re-keying information when you return to the site.

We use Google Analytics to collect this data. Most web browsers automatically accept cookies, although you can choose not to accept them.

How we use the information we collect

We need to collect and use personal information in order to provide our services and products. Any personal information we collect through this website will be used for the purposes of:

  • processing your requests and queries
  • providing you with information about products and services we offer
  • complying with legal and regulatory requirements.

If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.

All personal data about you is treated in confidence. We will not divulge any information to any company outside the B&CE Group without your consent, except to help prevent fraud or if required to do so by law.

Marketing

We would like to send you information about our products and services which may be of interest to you. If you do not wish to be contacted for marketing purposes, please send an email or write to us at B&CE Benefit Schemes, Manor Royal, Crawley, West Sussex, RH10 9QP.

Where you notify us by email that you do not wish to receive information, we shall only contact you to acknowledge receipt of your email.

Access to your information and correction

The Data Protection Act 1998 gives you the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email, or write to our Data Protection Officer at B&CE Benefit Schemes, Manor Royal, Crawley, West Sussex, RH10 9QP. We may charge you £10 for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Security

To comply with the Data Protection Act 1998, all our employees who have access to and are associated with the processing of your personal data will treat the information as confidential. We have taken appropriate measures to safeguard personal data held under our control against unauthorised access, unlawful or accidental destruction or accidental loss.

If you send us an email via this website it will be sent through an encrypted link, which changes the information sent into code. This means any personal information stays secure while it is being sent to us.

If an email is not encrypted then it is not secure. Therefore, if you email an enquiry to us from your mailbox, please do not include any private information such as your date of birth, national insurance number or bank account details. Also, if we reply to your enquiry by email we cannot guarantee the security of the email once we have sent it.

We cannot accept responsibility for the security or loss of personal information outside the control of our systems.

Protecting you from fraudsters and keeping your details private is important to us. So we’re updating our websites to only work with the safest, most up-to-date internet browsers. Read more here »

Changes to our privacy notice

We regularly review our privacy policy and we will place any updates on this webpage. This privacy notice was last updated on 28/03/2014.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

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