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Adviser

I’m an adviser representing an individual member

We're always happy to help!
No matter the query, you can leave us a comment or feedback – our dedicated team are here to provide assistance.
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Looking for specific information

Our knowledge base is a great place to find answers to commonly asked questions. Simply start typing your question in to the search engine on this page or browse by the categories.
Account log in issues

Please note, only financial advisers acting on behalf of an employer may have an Online Services account with The People's Pension.
If you're having trouble logging in to your account – the below information might help.
Forgotten password
You can reset your password by clicking the 'Forgotten your password' link on the account login page.
Forgotten your security details
If you have forgotten any of your security details, simply get in touch by clicking the 'I still need to contact you' button below and filling out the short form.

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Your details
So we can get back to you and provide the best possible response we just need to collect a few pieces of information. Please complete the questions that appear below to continue.
Full name*
Company name*
National Insurance number*
Customer number (optional)
Employer name (optional)
Email address*

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Check out our online help & support – then contact us online if you need to.

Online help & support

Why recommend us?

There’s plenty of reasons – from our awards to our low annual management charge.

Adviser Centre guide

It covers how you can access the adviser toolkit, sign up new clients and more.

Download the guide

Master trust regulations

We were the first to achieve master trust assurance for scheme quality.