This is where you can complain about a bank, an insurer or a finance company.
- First, you have to raise a complaint with the company and give them 8 weeks to sort out your problem…
- But if you’re not happy after that, you may be able to go to the FOS.
FOS covers financial complaints and personal pension schemes. There are lots of other ombudsmen. The Pensions Ombudsman (TPO) for example, which covers workplace pension schemes like The People’s Pension.