Financial Ombudsman Service (FOS)

This is where you can complain about a bank, an insurer or a finance company.

1. First you have to raise a complaint with the company and give them 8 weeks to sort out your problem…
2. But if you’re not happy after that you may be able to go to the FOS.

Financial Ombudsman Service »

FOS covers financial complaints and personal pension schemes, like TUTMAN B&CE Contracted-out Pension Scheme. There are lots of other ombudsmen. The Pensions Ombudsman (TPO) for example which covers workplace pension schemes like The People’s Pension.