Beneficiary – contact us

Please let us know how we can help

At the People’s Pension we have a dedicated bereavement team to help you with any claims, concerns or questions that you may have.

An ongoing claim

If you’re contacting us about an ongoing claim and already have a claim number.

Tell us of a bereavement

If you‘d like to tell us of a bereavement of an account holder with The People’s Pension.

Help and support

Explore our knowledge base for answers to any questions you may have.


To provide further help to our members throughout the week, we’ve decided to extend our opening hours.

We’ll now be open Monday through to Friday from 8.30am to 6pm.

Please note, we continue to be busier than usual, so you might need to wait a little longer to get through to our team. Your call is important to us so please hold and we’ll answer as soon as we can.

Call us

Go online to get help fast – please check our coronavirus webpage for the answer to your question or contact us online before calling.

0300 2000 555
Monday-Friday 8.30am-6pm

Struggling to hear or speak on the phone? You can still call us – BT’s Relay UK service can help.

Write to us

The People’s Pension
Manor Royal
RH10 9QP