If you’ve opted out online you’ll get a confirmation on the screen. If you’re calling the automated telephone line, there’ll be a message at the end of the call. After we receive your request, we let your employer know the date they should stop taking pension contributions from you. As they’re responsible for deducting these directly from your salary, it’s also their responsibility to stop taking contributions from you.

Please speak to your employer directly to see when they’ll action your request.