I’ve tried to set up an account with number you sent me but it says that I have account already. What do I do?

If you’ve already activated your Online Account, you can reset the details and start afresh by clicking on the following link:

myproducts.bandce.co.uk/Account/ActivationRequest?forgottenCredentials=True

If you need help setting up or resetting your Online Account, watch our video:

We’ll never contact you out of the blue to ask for any of your personal or account information, such as your password or sign in details.

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