How do you deal with emailed opt-out notices received after the opt-out period?

We treat these as requests to leave the pension scheme and stop making contributions. This is also known as ceasing active membership.

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Employees can cease active membership at any time.

If the opt-out period has passed, employees and employers aren’t entitled to a refund of their contributions. Instead, these remain invested until the member chooses to access them.

When can I take my pension?

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