You can take one withdrawal a tax month as a regular income or lump sum. For example, from 6 May to 5 June. 

We don’t charge you for taking your money and we’ll pay your withdrawals directly into your bank account. 

You may not be able to take another withdrawal this month if you’ve already taken money or you have set up a regular monthly income payment from your flexi-access drawdown account. 

If you do already have a regular income: 

• From the 6th of each month to the point that we start processing the monthly income payment, you can stop your income and then ask us to pay your money to you in a different way. 
• If we’ve already started to process your monthly income payment, you’ll need to come back after the 6th of next month, stop your income and ask us to pay your money to you in a different way. 

We normally start processing monthly income payments around 7 working days before the 28th of each month. 

You can tell us to stop your regular income within your flexi-access drawdown account by logging into your online account.