Payroll integration – a simpler way to manage your pension processes

Payroll plays a key role in pensions. After all, it’s what helps get contributions paid and people saving for later life. Deciding how best to manage the process of handling and submitting data can sometimes feel like sailing through rocky shores. But it doesn’t have to be – here’s why…

Payroll integration! An integrated service which allows your payroll system to be linked up to the pension provider of your choice (and if you’re reading this, that’s hopefully us – The People’s Pension). By doing so, it eliminates the hassle of keying in data, completing spreadsheets and correcting errors – it means sending data across, all in one go, at the push of a button. This is much like you do with RTI (real time information) submissions to HMRC.

Not all pension providers offer an integrated service. But with The People’s Pension that’s exactly what you’ll get.

Take to the helm with payroll integration

More and more employers and payroll professionals are looking to payroll integration to help them manage their workplace pension data more efficiently. In the last 12 months, submissions to The People’s Pension using payroll integration has increased by over 30%*.

We’re committed to offering a quick and simple way for businesses to manage their workplace pension with us. It doesn’t matter how big your business is; we work with some of the leading payroll software providers. Don’t miss the boat – get on board and benefit from a seamless process. And if you need any more convincing, why not take a look at who’s already with us.

How to get started

If you’re interested in payroll integration, start by speaking with your payroll software provider to see if they’ve already integrated with The People’s Pension. If they haven’t or you don’t have a payroll provider, you could use PensionSync. They’re a technology platform for managing your pension with many of the leading workplace pension schemes. Their flexible systems mean they can adapt to your company’s needs when it comes to managing pension data.

Alex Fleet, Director at Abco Payroll recommends PensionSync to automate the delivery of pension data to The People’s Pension:

“The process works as efficiently as we would expect from two organisations with a commitment to efficient processes. By setting clients up for automated collection of contributions we are able to do all the scheme administration from within our payroll software rather than manually in each client scheme on The Peoples Pension portal.”

Alex Fleet, Director at Abco Payroll

No more choppy waters – make your payroll smooth sailing

I recently hosted a webinar with Dan Donovan, Head of Customer Experience at PensionSync, where we talked about how payroll professionals and employers can automatically connect their payroll to PensionSync using our integrated solution. We also covered the increased efficiencies that come with payroll integration and some of PensionSync’s services and latest features.
Watch our webinar recording, ‘Make payroll integration work for you’ to find out more. Or visit our payroll webpages.

*Stat from June 2021.

Payroll professionals – our way of saying thank you

Keeping the UK paid. That’s what payroll professionals do. They’re vital to our economy and managing workplace pension data so the nation can save for later life. It’s only right then that there’s a specific week each year that celebrates payroll professionals. It’s a bit of a shout out – and well deserved too.

This year National Payroll Week runs from 6-10 September. And so, we’re running a webinar on Wednesday 8 September. It’s our way of saying thank you – we’ll be talking about how we believe payroll professionals can make their lives a little more plain sailing when it comes to workplace pensions.

Our webinar – make payroll integration work for you

We’re committed to making workplace pensions as simple to manage as possible. That’s why we work together with some of the leading software providers and other integration partners, like PensionSync, to offer a quick and easy way to manage employees’ pensions – like ‘send data at the push of a button’ kind of easy.

Our upcoming webinar on Wednesday 8 September, with PensionSync, will explore how payroll professionals can automate the process of sending data to The People’s Pension through an integrated service. If you join, you’ll hear from me, as well as Dan Donovan – Head of Customer Experience at PensionSync.

We’ll cover things like:

  • The benefits of using our payroll integration solution with PensionSync
  • The increased efficiencies that come with successful payroll integration
  • A demo from PensionSync, including their latest features and updates on bulk payroll-to-pension processing


Why send your payroll at the push of a button?

Payroll software is a key consideration when choosing a pension scheme – it needs to work with your pension scheme and it must be able to carry out all auto-enrolment tasks. The Pensions Regulator has made that very clear on their webpage about considerations when choosing a pension scheme. But for those who use file upload, submitting workplace pension data is more complicated than it needs to be…

Manual processes can be clunky, time-consuming and involve several steps before getting from A to B. Payroll integration cuts out the steps – with a button – thereby simplifying the process.

What’s in it for you:

  1. Say goodbye to manual processes – with integration you send and retrieve your data at the push of a button.
  2. No human error – by managing data submissions, from within payroll, you can reduce those unexpected errors.
  3. Quick and seamless – transfer pension data faster and securely.
  4. Increased efficiencies – it’s a smoother process all round, improving your data handling, saving money and time for you (and your business).

At The People’s Pension, we’re dedicated to helping you manage your pension data quickly and efficiently. Hear from one of our clients – Alex Fleet, Director at Abco Payroll, on how integration has transformed how they process pension data:

“By setting clients up for automated collection of contributions we are able to do all the scheme administration from within our payroll software rather than manually in each client scheme on The People’s Pension portal.

Integration has literally transformed how we process pension data. We save days every month.”

What next?

Visit our payroll webpages to find out if we can speed up your payroll processes and connect with your payroll software provider.

And don’t forget to register for our webinar, ‘Make payroll integration work for you’.

Nipping those early workplace pension snags in the bud

Kevin Martin, our Group Director of Customer Services, shares some top tips for employers and payroll professionals new to workplace pensions.

Auto-enrolment has changed the pensions landscape for employers and payroll professionals submitting their employee data. Over the last few years, they’ve had to handle a lot:

  • The first auto-enrolment staging cycle
  • Contribution increases
  • Re-enrolling workers who’ve previously opted out

For every data file uploaded to The People’s Pension, there are very few exceptions that fall out of the automated process – with only 0.075% requiring an intervention to correct.

At a glance, this might not seem like much, but when you look at the number of contribution files submitted, even a small percentage of exceptions can interrupt the smooth and frictionless process of file uploads. And so precious time is spent getting help to fix these issues.

In fact, many of the data file issues we see concern re-enrolment and situations where there’s a communications gap between workers and employers. In other words, a proportion of the 7-8% of workers who say they don’t want to be in their workplace pension get swept back in without knowing. This can be a problem – not only for the employees who’ve unexpectedly been enrolled and start to lose 5% of their take-home pay – but also for employers who rely on their employees to keep their personal details up to date.

The solution? Communication

By employers communicating to their employees at the right time, their employees can make informed decisions about their money and financial future. For example, we work closely with our employers to help them understand their duties and ensure that re-enrolled workers get their joiner information in good time.

Our website has a wealth of material to help members, employers, and payroll professionals, but below are my top 3 tips to help with getting to grips with workplace pensions in the first few months.

3 top tips for keeping your workplace pension on track

  1. Bridge that communications gap with employees – Our communications toolkit can help by sharing key information with employees at the right time. It could also lead to fewer queries being asked by employees as they’ll know where to go to find answers. 
  2. Know your duties – The Pensions Regulator’s website can help with understanding your employer duties, including which employees you’ll need to enrol (or re-enrol).
  3. Focus on getting good data into the system – You may be able to automate your contribution submissions by linking your account with your payroll and pension provider. This could save time with manual uploads through seamless, secure transfer of data and leave less room for errors.

Discover more

Visit our communications toolkit or contact us on 01293 586666 if you have any questions. 

The People’s Pension joins virtual pensions panel

We were joined by speakers from Nest and Smart Pension to answer key questions from employers, small businesses and accountants about improving pension schemes for employees and general pension queries.

The webinar enabled us to share valuable industry insights and discuss a whole host of topics including:

  • things to look out for when choosing a pension scheme for your employees – and our offering
  • what contributions should be made to your employees’ pension scheme
  • the benefits of contributing to a pension – apart from retirement saving.

And much more…

Rachael covered some of the key work we’re doing to support our customers. Like our new annual management charge structure which will help your employees save more in later life, ongoing work with payroll providers and our pledge to scheme governance – something The People’s Pension remain committed to as a part of a not-for-profit organisation.

We’re here to help

Listen to Rachael’s expert advice on employee pensions – watch the Intuit QuickBooks webinar.