Starters and leavers

When should an employee be assessed as Entitled or Non Eligible?

So when should an employee be assessed as Entitled or Non Eligible? The auto-enrolment status of your employee is dependent …

View full answer >>

What happens when an Eligible employee reaches State Pension age?

Once an employee is auto-enrolled with an Eligible status, their auto-enrolment status doesn’t change, so even if they reach State …

View full answer >>

If employees leave can they continue to pay into their pension pot?

Yes. If the employee wants to set up a regular contribution of their own they’ll need to contact us to …

View full answer >>

How do I mark someone as leaving employment?

An employee’s details can be updated within the File Upload section of Online Services. An employee should be marked as …

View full answer >>

What do I do when someone leaves employment?

When an employee leaves employment, pension contributions should no longer be deducted and sent to The People’s Pension. An employee’s …

View full answer >>

I’ve added leave dates to my file but am still being asked if these employees are leavers. Why?

This could be because the employment end date column hasn’t been mapped during File Upload or these employees are active …

View full answer >>

I’ve received communication from a new joiner advising they don’t want to be enrolled into The People’s Pension. They’re eligible so should I enrol them?

Yes. All employees who’ve been assessed as eligible must be automatically enrolled. Employees then have the option to opt out once they’ve …

View full answer >>

My starter/leaver column is blank, should I fill something in on here?

No. This column is optional. If this information is provided using the employment start or end date then this isn’t …

View full answer >>

Does the employee list include leavers?

A list of all employees can be found in the ’employee details’ section of Online Services. Selecting ‘Include recent leavers’ …

View full answer >>

Where can I see a list of employees and their leave dates?

A list of all employees can be found in the Employees section of Online Services. Selecting ‘Include recent leavers’ from …

View full answer >>