File information
How do I add my employees’ missing NI numbers?
To provide us with missing NI numbers for your employees you should follow the steps below: Log into your Online …
Why do I have to include all my employees’ National Insurance (NI) numbers when submitting data?
When you’re submitting your data, you must include your employees’ NI numbers. If you don’t have an employee’s NI number …
How do I upload a file?
Step-by-step instructions on how to upload a file in Employer Online Services can be found in our File upload guide.
What’s a file?
A file contains employee data and contribution amounts and is used to send information to The People’s Pension. It needs …
What’s a full file?
A full file contains both employee data and contribution amounts. This needs to be uploaded every pay period to comply …
What’s a maintenance file?
A maintenance file contains only employee data. This needs to be uploaded every time employee data changes. It needs to …
What’s a contribution file?
A contribution file contains contribution amounts and some limited employee data. This needs to be uploaded every pay period to …
How do I get a file?
Many payroll providers can create a file suitable for uploading to Online Services. Please check with your own payroll provider …
Do I need to upload both a full file and a contribution file?
No, you don’t need to upload both. A full file will contain all the information we require such as …
How can I change the PRP date?
This can’t be done in Online Services. Contact us via email at support@bandce.co.uk to request this.