Error messages - files

An error on file upload states Already In Qualifying Scheme. What does this mean?

This error will appear if contributions are on the file for an employee who has this status. We don’t allow …

View full answer >>

Can an employee aged under 22 change their auto-enrolment status?

The auto-enrolment status for an employee under 22 is either Entitled or Non Eligible, depending on their earnings. Someone under …

View full answer >>

Do you accept pension contributions for employees over 75, and how do I submit these on my data file?

Auto-enrolment doesn’t apply to workers aged 75 or over. The tax relief benefits of saving into a pension scheme stop at age 75. You shouldn’t …

View full answer >>

What happens when an Eligible employee reaches State Pension age?

Once an employee is auto-enrolled with an Eligible status, their auto-enrolment status doesn’t change, even if they reach State Pension age, or …

View full answer >>

When should an employee be assessed as Entitled or Non Eligible?

So when should an employee be assessed as Entitled or Non Eligible? The auto-enrolment status of your employee is dependent …

View full answer >>