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Browse help & support for: Employers & AdvisersMembers & Employees

Contacts

What’s your full postal address?

FREEPOST B&CE Manor Royal Crawley RH10 9QP

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I live overseas, what telephone number can I contact you on?

  Overseas members can contact us on 0044 1293586790.

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Are your phone lines open on Saturdays?

  Our lines are open on Saturdays 9am – 1pm. You can phone us on 0300 2000 555.

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Can someone else call you on my behalf?

  We’ll need to speak to your first so that you can answer security questions and give us permission to …

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Is your 0300 number a premium line?

  No, 0300 are numbers are charged at the same rate as if you were calling a 01… or 02.. …

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How can I make a complaint?

  If you think we’ve got something wrong, please let us know as soon as possible. We’ll do our best …

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What happens if I’m not happy with the outcome of my complaint?

If you are still unhappy after we have responded to your complaint, you can use our Internal Dispute Resolution Procedure …

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What’s your telephone number if I have any questions?

  Members can phone us on 0300 2000 555. Our lines are open 8.30am – 7pm Monday to Friday; 9am …

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Who do I contact if I have a query about my pension pot?

You can email us at info@bandce.co.uk. Or you can phone us on 0300 2000 555. Our lines are open 8.30am …

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Contacts

What’s your full postal address?

FREEPOST B&CE Manor Royal Crawley RH10 9QP

View full answer >>

I live overseas, what telephone number can I contact you on?

  Overseas members can contact us on 0044 1293586790.

View full answer >>

Are your phone lines open on Saturdays?

  Our lines are open on Saturdays 9am – 1pm. You can phone us on 0300 2000 555.

View full answer >>

Can someone else call you on my behalf?

  We’ll need to speak to your first so that you can answer security questions and give us permission to …

View full answer >>

Is your 0300 number a premium line?

  No, 0300 are numbers are charged at the same rate as if you were calling a 01… or 02.. …

View full answer >>

How can I make a complaint?

  If you think we’ve got something wrong, please let us know as soon as possible. We’ll do our best …

View full answer >>

What happens if I’m not happy with the outcome of my complaint?

If you are still unhappy after we have responded to your complaint, you can use our Internal Dispute Resolution Procedure …

View full answer >>

What’s your telephone number if I have any questions?

  Members can phone us on 0300 2000 555. Our lines are open 8.30am – 7pm Monday to Friday; 9am …

View full answer >>

Who do I contact if I have a query about my pension pot?

You can email us at info@bandce.co.uk. Or you can phone us on 0300 2000 555. Our lines are open 8.30am …

View full answer >>
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