Who refunds my money once I’ve opted out?


We’ll normally refund your contributions directly to your employer’s Online Services Account with us, and your employer then arranges for this refund to be sent to their bank account. It’s normally down to the employer to refund this money to you.

In some circumstances we may pay the opt-out refund direct to you (eg, if you’ve left your employer).

Was this article helpful?

Please score it so we can improve and offer you more

 Members 2 people found this helpful