When will I receive my joiner information?

Joiner information selected for delivery by email will be sent within two working days of the employer’s file being uploaded/when data is manually keyed in or the enrolment date, whichever is the latest. Joiner information selected for delivery by post will be sent within five working days of the employer’s file being uploaded/manually keyed in to us or the enrolment date, whichever is the latest.

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