How can I make a payment?

Payments are made by either direct payment or automated collection. You’ll firstly need an active direct debit on your account. Payment can then be made via the Make a Payment section of Online Services.

Automated collection

Using this method we’ll automatically collect your pension contributions on or immediately after the date you’ve chosen. You can turn this off at any time by clicking ’deactivate’ beside automated collection on the payment screen. If you do turn it off, don’t forget you’ll need to make a payment every time you submit employee data.

Direct Payment

Using this method you can choose the amount you’d like to pay and the date you want us to take the payment. You’ll need to do this each time you submit your employee data. You can change to automatic collection if you want – just select ‘activate’ besides automatic collection on your account home screen.

If you need another Direct Debit mandate, this can be downloaded from the ‘documents’ section of Online Services and sent back to us at: B&CE – The People’s Pension, Manor Royal, Crawley, RH10 9QP. Alternatively it can be emailed to

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