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What information do I need to give my employees?

It is your duty to tell your workers about the changes and how they will be affected by them. All communication must be in writing, which can include email, but not simply a link to a website.


Information can be provided by someone acting on your behalf, such as your pension provider. However, it is your responsibility to make sure the right information gets to the right person at the right time.

If any personal details are part of the communication, you should write to the employee individually.

This table summarises what information should be provided to the three main different groups of employees when the pension is set up.

Who

What

When

Eligible workers

Information about:

  • Automatic enrolment and how this affects them
  • How they can opt-out
  • How they can opt back in
  • Pensions in general and saving for retirement

Within a month of their automatic enrolment date

Non-eligible jobholders

Information about:

  • Opting into the scheme
  • What it means for them

Within a month of the date they have the right to opt-in

Entitled jobholders

Information about:

  • Joining a pension scheme
  • What it means for them

Within a month of the date they have the right to join


Details about the mandatory information you need to provide can be found on The Pensions Regulator's website.